Nextiva Reviews

Nextiva Reviews

Nextiva Reviews is our decision as the best business telephone framework for organizations with numerous areas. Nextiva is a cloud-based VoIP framework that can be spread over a few workplaces and stores yet still be overseen from one focal stage.

Organizations with more than one area need a framework that can bolster the entirety of their destinations. Instead of sorting your telephone administration out with an alternate framework or supplier for each store or office, you need an answer that interfaces frameworks in different places and can be controlled from one focal area. Nextiva Reviews fits that bill.

The framework is easy to get ready for action, and the online entrance is anything but difficult to explore. The telephone framework is very solid, offers a few assistance designs and incorporates first class client assistance. Nextiva likewise has an abundance of important calling, joint effort, and portable highlights and devices. The entirety of Nextiva’s administration plans have coordinated CRM highlights that permit you more prominent understanding into the clients you talk with.


Notwithstanding the calling highlights, this arrangement incorporates various CRM highlights, for example, call pops, contact the board apparatuses, call logs, deals pipeline the executives, work process computerization, email case directing, account cautions, standard reports and a client database. These are the expenses for this arrangement:

  1. 1-4 clients: $35 month to month; $30 with an agreement
  2. 5-19 clients: $30 month to month; $26 with an agreement
  3. 20-99 clients: $26 month to month; $22 with an agreement
  4. 100+ clients: $24 month to month; $20 with an agreement


This arrangement remembers everything for the Pro arrangement, in addition to call recording, voice message to-message, voice investigation, live visit, review booking and custom dashboards. Notwithstanding the preset plans, Nextiva permits you to buy highlights and devices on an individually premise. Nextiva offers a wide choice of work area and meeting telephones that go from $70 to $625. Telephone rentals are additionally a choice.


The Nextiva Business Communication Suite is a cloud-facilitated VoIP telephone framework that doesn’t require any gear or equipment. All it needs is a fast web association and IP telephones. Since this is a cloud-facilitated framework, you needn’t bother with an IT group to introduce or look after it; Nextiva handles all upkeep and updates.

The whole framework is run and designed through Nextiva’s online entrance. This entry lets you add representatives to the framework, dole out telephone numbers and client IDs, record robotized welcome, make call-line courses and needs, and assign which includes every worker can get to. Representatives can likewise get to the framework on the web. They can sign in to set their inclinations, change settings, direct video gatherings with screen sharing and visit with collaborators.

Nextiva is an incredibly dependable telephone administration. The organization has an announced uptime of 99.999%. It has a few completely excess server farms worldwide to guarantee clients never lose administration.

Nextiva Office offers pretty much every calling, joint effort, and versatile element and apparatus a private company needs in a telephone framework. Calling highlights incorporate boundless nearby and significant distance calling, boundless web based faxing, a robotized orderly, music on hold, HD call associations, and the choice to get phone messages by means of email and instant messages.

Organizations with different areas will welcome the common call appearance. This element permits you to dole out a similar line to a few telephones. Workers can make and get approaches their own lines from more than one area.

Nextiva’s portable application, accessible on iOS and Android gadgets, allows representatives to make and get calls on their business lines, make video calls, visit by means of text with colleagues, get to the organization index, and refresh and adjust call settings. Also, you can begin approaches a work area telephone and move them to a cell phone, and the other way around.

Gathering Calling

Nextiva has gathering calling incorporated with its telephone framework. With the gathering span highlight, which is incorporated at no additional charge, every representative can hold their own telephone call with up to nine guests.

In the event that your organization is hoping to have telephone calls with a bigger number of individuals than this, you should utilize a meeting calling administration. These administrations take into consideration hundreds, now and again thousands, of individuals on each call. You can discover more data on these administrations on our phone call benefits best picks page.

Client service

During our collaborations, the Nextiva agents couldn’t have given us a more clear comprehension of what the organization offers. They invested as much energy as we required clarifying how the framework functions and its highlights, uptime details, and estimating. In certain occasions, agents set aside the effort to show the various highlights. For instance, one rep flipped to and fro between a standard association and a HD association with give us how much more clear the sound was, and required us to be postponed so we could hear the on-hold music and declarations.

We particularly preferred that the agents didn’t compel us to settle on a snappy choice on buying the administration. They were consistently conscious of our needs and courses of events. We didn’t generally get that degree of regard from different administrations we researched.  After a portion of our calls, we followed up by email to see the kind of reaction we’d get. Each time, a rep speedily reacted with itemized answers to our inquiries and a proposal for another call in the event that we required extra data.